Stiles Edward M. Handbook for Total Quality Assurance

Prentice-Hall, 1964. — vi, 144 p.What is quality?
Scope and objectives.
Adminstration.
Reliability and quality.
Quality assurance functions.
Working with other departments.
Budgeting and cost reduction.
The firing line strategy.
Statistical methods.
Measuring results.
Tomorrow's master plan concept.