Porter Albert. Operations Management

2nd ed. — Bookboon, 2011. — 62 p. — ISBN: 978-87-7681-464-9.Whether it is tangible or intangible production items the book will guide you through concepts such as Supply Chain Management to LEAN, and much more. Operations Management is about how organisations produce or deliver the goods and services that provide the reason for their existence. Operations can be seen as one of many functions (e.g. marketing, finance, personnel) within the organisation. The operations function can be described as that part of the organisation devoted to the production or delivery of goods and services. This means all organisations undertake operations activities because every organisation produces goods or services.Operations Strategy
Product Design and Process Selection
Total Quality Management
Statistical Quality Control
Supply Chain Management
JIT and Lean Systems
Capacity Planning
Facility Location and Layout
Work Systems Design
Project Management
Inventory Management.