Mutafelija Boris, Stromberg Harvey Systematic Process Improvement Using ISO 9001: 2000 and CMMI

Artech House, Boston-London, 2003. — 322 р.As we began the work in 1998 to bring together three closely related Amodels for process improvement (one for software engineering, one for systems engineering, and one for integrated product development) with the idea of creating the Capability Maturity Model Integrated (CMMI), we noted the significant improvements that were being made in the ISO 9000 series that became ISO 9000:2000. We knew that one of the challenges that lay ahead was to ensure that organizations could capitalize on the improvements that both of these efforts made available, resulting in high-quality development.
Many organizations struggle when confronted with multiple standards. Those standards often have different architectures, use different languages, and have different appraisal methods. Usually, organizations address the one standard that is demanded in the next proposal or project or is recognized in the industry as a must. Sometimes, management reads about the benefits of some new model or standard or hears about it at a conference, and it then becomes important that their next procurement be based on that new standard, model, or framework. What happens next? Standards are revised, the newly developed standards are vastly different, old standards or models will be retired, new appraisal methods are developed-and the cycle starts again.